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Home Business Carer payment Claim for Care Provider / Employer payment

Claim for Care Provider / Employer payment

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Before applying

Care Providers / Employers can claim supplementary funding incurred as a direct result of the special payment made to eligible staff. Before applying, Care Providers / Employers need to determine their actual employer costs for national Insurance and/or Pensions as a result of the special payment made in compliance with the Social Care Workforce Special Payment Scheme Guidance.

When can the claim be made

The claim for supplementary funding can be made once the special payment of £500 has been administered to eligible staff. 

Applications will be dealt with on a first come first served basis and the process is planned to be concluded by the end of March 2021.

How to claim Care Provider  / Employer payment

There are two templates (only one needs to be completed) for you to save and the list of your eligible staff together with the actual employer costs for national Insurance and/or pensions. This will then need to be uploaded when you make your application. If you do not use Microsoft Excel, please use the Open Document Spreadsheet (ODS) format.

Please only submit the details in an Excel or Open Document Spreadsheet (ODS) format or this may slow down your application.

Care Provider / Employer Claim Form template (Microsoft Excel version)

Care Provider / Employer Claim Form template (ODS version)

How payments will be made

Payment will be made to Care Providers / Employers following receipt of the completed Care Provider / Employer’s Claim Form and evidence that payments have been made to eligible staff.  The evidence may be in a form of a financial report/ statement /payroll extract providing this clearly identifies that actual payment in the full amount to each individual eligible staff.  Alternatively, Care Providers/Employers may wish to submit copies individual payslips through one PDF document.

What happens after the application is received

Receipt of the application will be acknowledged within 10 working days. 

The Council will aim to process the application within 30 days of receipt subject to the correct information provided and checks undertaken.

The Local Authority may require repayment in full or part if evidence emerges that the application was not eligible.


If you experience any issues uploading large files, please contact us at specialpaymentscheme@conwy.gov.uk


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