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Home Council Access to Information Privacy Notices Privacy Notice: Consultation on Draft Housing Adaptations Policy 2023

Privacy Notice: Consultation on Draft Housing Adaptations Policy 2023

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Article 13 of the UK GDPR requires that a Privacy Notice be provided to individuals informing them of the information below relative to the processing of their personal data.
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Privacy Notice


Conwy County Borough Council is a Data Controller registered with the Information Commissioners Officer.

The Service who will be processing (using) your personal data is:

Regulatory Services and Housing

The reason (purpose) it is necessary to process your personal data is:

We are consulting on a new draft Adaptations Policy and would like your views on it. Under legislation, Local Authorities are required to publish policies which set out the forms of assistance they provide to homeowners and tenants in their area, and consultation is necessary to ensure that the policy is well informed.

The personal data that will collected and processed is:

We will not ask respondents to provide any personal data.

N.B. But we will ask if they will be affected by the policy (e.g. because they or someone in their household needs or is likely to need an adaptation). 

The lawful basis for processing your personal data is:

(see Lawful basis for processing | ICO)

N/A - We will not ask respondents to provide any personal data.

Details of any special category data collected and processed (if any):

The consultation is open to everyone but we are also interested in the views of people who fall within the protected characteristic groups most likely to be impacted by the policy. The reason for collecting this information is only to ensure we have obtained a wide range of views, and that our policy does not have a disproportionate negative impact on any group of people. 

As we are not asking for any personal data, we will not be able to use the information provided to identify any individual/s.

The lawful basis for processing your special category data is:

(see Special category data | ICO

What is the lawful basis for the processing?

UK-GDPR, Article 9(2)(h) Health or social care (with a basis in law)

Data Protection Act 2018, Schedule 1, Part 1, Section 2(2)(f):  The policy will help to inform management of health care systems or services or social care systems or services.

How/where your data is stored:

The survey responses will be collated on the GovServices platform.

How long your data will be held for:

Current year plus 1 .

Who your data may be shared with:

Any data we collect will not be shared with any other person or department of the Council. Once the policy has been reviewed in light of the responses we receive, it will go before the Council’s Economy and Place Overview and Scrutiny Committee and Cabinet for final approval.

Your data rights:

In law you have a range of rights over your personal data which include:

  • the right to be informed
  • the right of access to the personal data we hold about you.
  • the right to correct any inaccuracies within the personal data we hold.
  • the right to have your personal data deleted when it is no longer required.
  • the right in limited circumstances to restrict how your personal data is used.
  • the right to object to the use of your personal data.

In the rare situations where we rely on consent as the lawful basis upon which we process your personal data, you may withdraw that consent at any time.

Please also see the CCBC Full Privacy Notice:

Conwy County Borough Council Full Privacy Notice - Conwy County Borough Council

Any other information relevant (if required):

We will not contact you in relation to your consultation response, unless you specifically ask us to do so.

Service contact:

If you have any questions re: the above please contact Jeremy Grant, ,  01492 574235.

Information Governance Unit:

If you have any other questions about how your personal data is used or you wish to exercise any of your rights referred to above please contact:

Conwy County Borough Council
Information Governance Unit
PO Box 1 Conwy LL30 9GN

01492 574016/577215

If you believe we have failed to handle and manage your personal data appropriately you have the right to appeal to the:

Information Commissioner’s Office – Wales 2nd Floor
Churchill House
Churchill Way
CF10 2HH


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