Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.
Home Council Access to Information Social Media House Rules

Social Media House Rules

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Our social media channels will feature a variety of information from our services and partners, keeping you informed and up to date with what is happening across the county. 

We're here to help in any way that we can, but we expect users to offer us the same level of courtesy that we offer them.  We want our social media channels to be safe spaces and a place for healthy, open and insightful discussion, which is why we have a short set of house rules: 

  • Treat others in a friendly manner, as you would like to be treated yourself - be polite, even if you disagree.
  • Please respect each social media platform's community standards.
  • You are wholly responsible for any content you post including content that you choose to share.
  • If you need to send personal information, please contact us via email or private message.

We will remove or hide comments which we believe are:

  • abusive or obscene
  • inappropriate, or discriminatory against any individual or group
  • deceptive or misleading
  • in violation of any intellectual property rights, including copyright
  • in violation of any law or regulation
  • spam and off-topic content (persistent negative or abusive posts in which the aim is to provoke a response)
  • promotional material, including links to external websites and promotions

We will not tolerate or respond to abusive messages.

Anyone repeatedly engaging with us using content or language which falls into these categories will be blocked and reported to the associated social media platform.

We must remain politically neutral at all times on social media.  Council officers are unable to reply to, endorse or engage with any content that is of a party political nature.  If you wish to discuss political issues, please contact your local councillor

Conwy is committed to safeguarding children and vulnerable groups.

Conwy County Borough Council social media accounts:

Facebook , X (Twitter) , Instagram , LinkedIn

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