Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.
Home Council Contact Us Contacting the Council Compliments and Complaints

Compliments and Complaints

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We are committed to providing high-quality services to all our customers in a fair and equal way. Whether you are not satisfied with the service you have received or you have received an excellent service, we would like to know about it.
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We have a thorough procedure for investigating and monitoring complaints, which is outlined in the leaflet attached to this webpage.

This leaflet gives you the information you need to make complaints and compliments and describes how we will deal with your complaints promptly and efficiently.

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