Essential Website Maintenance – Thursday 9th January 2020

We will be carrying out essential website maintenance in the afternoon which will affect some functionality. We apologise in advance for any inconvenience the work may cause and will do all we can to keep disruption to an absolute minimum.

Equality and diversity consultation

Summary (optional)
Consulting with and involving service users and employees on matters affecting them is vitally important to us. We need to listen carefully to a wide range of opinions and viewpoints in order to provide appropriate services as well as be a good employer. Services regularly consult on key issues affecting service users to ensure that we do everything we can to meet specific needs.
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We recognise the need to avoid over-consulting and that we also need to take action from what the public have already told us. Therefore we are developing and / or reviewing what we do in relation to :

  • Improved community involvement methods
  • Customer Satisfaction
  • Regular involvement with the community
  • Revised Involvement toolkit to support all Services
  • Service Requests and Complaints information
  • Database of involvement activity and outcomes

Related documents

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