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Home Resident Benefits and grants Unpaid Carers Support Scheme

Unpaid Carers Support Scheme

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A one-off £500 payment from the Welsh Government will be available to all eligible unpaid carers in Wales who were in receipt of Carers Allowance on 31 March 2022. The Unpaid Carers Support Grant will be administered and paid by individual Local Authorities on behalf of the Welsh Government.

The payment is being made in recognition of the increased financial pressures many unpaid carers have experienced during the pandemic, and to help with some of the additional costs they have incurred.  The payment is targeted towards those individuals who care for someone for at least 35 hours a week and have low incomes.

Individuals are not eligible for the payment if:

  • they have an underlying entitlement to Carers Allowance but do not receive a payment because they are in receipt of another benefit at the same or higher rate; or
  • they only receive a carer premium within a means tested benefit.

If you believe you may qualify for the Unpaid Carers Support Grant and live within Conwy County Borough, you can submit a claim through this website from 9am on 16 May 2022 up to 5pm on the 15 July, 2022


Successful claims will be paid by BACS transfer into the relevant person’s bank account from June 2022 through to the end of September 2022.

Please note, you will need to submit/register a claim  with the Council where you live, not the Council where the person you care for lives (if it is different). 

If you are unhappy regarding the qualification criteria for the Unpaid Carers Support Scheme the Welsh Government can be contacted on email address:

If you need to contact Conwy County Borough Council regarding the Unpaid Carers Support Scheme please use email address:


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