A national effort is required to tackle the spread of Coronavirus (COVID-19), and we understand that people want to help others who are already ill or at particular risk. We wholeheartedly welcome such efforts and want to assist volunteers and the people receiving support in ensuring that help is provided safely.
Where people require support the first option should always be to rely on friends, family, or neighbours who already know one another. If this is not possible, there are some very simple steps that can be taken to make arrangements with community volunteers as safe as possible.
This Government factsheet (and accompanying FAQ document) is designed to address specific concerns that people involved in supporting their community may have at this time.