Enabling foster carers to defuse and de-escalate volatile situations with their foster children

Course details:

Course aims and objectives:

• Be able to implement clearly defined practical strategies to defuse volatile situations.
• Understand the importance of body language and choice speech in the negotiating stage of a confrontation.
• Recognise the importance that fears and emotions
• Play during the conflict cycle.
• Be able to frame decision making in a sound and versatile psychology.
• Clearly define  the outcomes  being pursued when faced with aggression and conflict.
• Feel empowered and competent when dealing with conflict, aggression and high stress situations
  
  

For further information, or if you have booked a place on the course and have not received notification to attend please contact the Workforce Development & Learning Administrative Team. Please do not turn up to any course unless you have received notification of your place as the event may be fully booked.